Privacy Policy
Express Service Insurance Agency, Inc. doing business as ESI Insurance Brokers (“ESI,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit esibrokers.org, request a quote, submit a service request, contact our agency, or otherwise interact with us.
Information We Collect
We may collect information you provide directly to us, including your name, company name, mailing address, email address, phone number, policy details, claim details, payment-related information, and any other information you choose to provide through forms, email, phone calls, or other communications.
We may also collect technical and usage information automatically, such as your IP address, browser type, device information, referring pages, and interactions with our website. We may use cookies and similar technologies to support site performance, analytics, security, and user experience.
How We Use Information
- Provide quotes, policy servicing, certificates, claims support, billing assistance, and other insurance-related services
- Communicate with you about your inquiry, policy, request, or account
- Verify identity, prevent fraud, and maintain security
- Operate, improve, and analyze our website and services
- Comply with legal, regulatory, carrier, and agency obligations
How We Share Information
We may share information with insurance carriers, wholesalers, underwriters, service providers, claims administrators, payment processors, marketing/analytics vendors, and legal or regulatory authorities when reasonably necessary to provide services, process requests, operate our business, or comply with law.
We do not sell personal information for money. However, some uses of cookies, pixels, or advertising technologies may be considered “sharing” under certain state privacy laws.
Cookies and Similar Technologies
We may use cookies and similar technologies for site operation, security, analytics, preferences, and marketing. Your browser may allow you to block or delete cookies, although doing so may affect site functionality.
Your Privacy Choices
Depending on your jurisdiction, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain data uses. To submit a privacy request, please use the contact information below or visit our Do Not Sell or Share My Personal Data page if applicable.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through this website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
Express Service Insurance Agency, Inc.
2085 Van Ness Avenue
San Francisco, CA 94109
(415) 440-5136
broker@insurance415.com
